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Home » News » Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

Patients should first contact Optomeyes for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Bart McRoberts can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

While we have closed our store for routine appointments, Optomeyes at West Vancouver continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

References:

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

COVID-19 Update

Thank you so much for your patience and support during this time. We are happy to share with you that we are Now Open!

As the health of and patients and staff is our number one concern, there are a number of enhanced safety measures we’ve implemented. The full list, our restart plan, and our extended hours can be viewed here.

You can Book an appointment online for our Squamish or West Vancouver. Alternatively, you can call 604-892-5055 (Squamish) or 604-922-0413 (West Vancouver) or email info@optomeyes.ca. Please note, we have held the appointments affected by our closure in priority sequence.

We have created an online Frame Gallery for our Squamish office, and are in the process of creating an E-store to make it easier to shop for glasses, contacts, and products while supporting local.

We look forward to seeing you and your family while providing you with a safe environment you can trust! Taking care of your ocular well being has been our privilege for over 50 years. Thank you for your continued support and confidence in us.

With sincere appreciation from our whole team,

Optomeyes Eye Care